The Accounting Podcast | Latest on QuickBooks Live Bookkeeping 🎙 Live at QuickBooks Connect

Latest on QuickBooks Live Bookkeeping 🎙 Live at QuickBooks Connect

December 9, 2019 / 22:31/E142

During our visit to QuickBooks Connect 2019, we got the chance to sit down with Ted Callahan, Director of QuickBooks Live Offering for Intuit and talk about the latest goings on with QuickBooks Live Bookkeeping, including new feature developments, major challenges, what it takes to BE a QuickBooks Live bookkeeper, as well as projections for the future.

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Show Notes

01:20 – Meet Ted!
02:59 – Ted talks about Intuit's impetus behind moving into the service game
03:28 – Confidence is key! Most of the small businesses without an accountant or bookkeeper lack the confidence to reach out for help
04:42 – While QuickBooks Live and TurboTax Live share similar tech, their services are very different
06:04 – QuickBooks Live is only available, currently, in the U.S., and all Live bookkeepers reside in the U.S.
07:03 – Ted shares some of the requirements for becoming a QuickBooks Live bookkeeper
08:01 – The gentleman talk QBO Accountants Edition, and some of the new feature roll-outs, such as the Optimization Center
09:42 – Intuit sees a huge opportunity to capture those small businesses that are, so far, sans accountant
11:11 – What's the real scope of the QuickBooks Live offering?
13:42 – What differentiates the different price points in QuickBooks Live?
14:38 – Intuit is solving for both sides of the market - small biz and accounting professional
15:38 – A bit of discussion on the different ProAdvisor buckets and how QuickBooks Live will affect them
16:39 – What do you tell a ProAdvisor who loses a client to QuickBooks Live?
17:46 – Take a load off, Annie - QuickBooks Live plays a key role in the advisory vision - by transferring lesser-value work to QB Live, so accountants and bookkeepers can focus on advising and other value-add services
18:28 – Intuit needs to establish clear guidelines around relationships to solve for the needs of the customers and accounting partners
19:43 – Is there a grand convergence of all the Intuit offerings on the horizon?
20:29 – Who's in charge of ensuring the delivery QuickBooks Live services meet's Intuit's WOW factor?
21:49 – What's next on the agenda, for Ted, and QuickBooks Live?

Connect with Ted

Ted Callahan, Director, QuickBooks Live Offering, Intuit
- Twitter: https://twitter.com/asciv
- LinkedIn: https://www.linkedin.com/in/tedcallahan/

Get in Touch

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